Here are some of the most common concerns of Staples customers and how these concerns are handled by the company.
How do I return an item?
The Staples Return Policy states that any customer that is not 100% satisfied with their Staples purchase may return the product for any reason.
How do I redeem coupons on the site?
You can add coupons to your shopping cart anytime. Just access your online account and add the coupon. Just watch out for “product specific” coupons and “dollars off” coupons because the former only applies to specific products, while the latter gives a general discount on your total order.
How do you use Staples Rewards when placing an order?
You can use your earned Staples Rewards Number when placing an order on Staples online. All you need to do is add your Rewards Number to your online account by accessing your account homepage. If you do not have an online account yet, you have to create an account.
How and where can I recycle office products?
Staples local stores accept used ink and toner cartridges and give you a $2 Staples Reward for each cartridge. Each customer is limited to 10 cartridges per month. They also offer free technology recycling if you have desktop computers, laptops, monitors, printers, and other gadgets that you are not using anymore.
For more information on Staples policies, product information, and other inquiries you can visit: http://www.staples.com/sbd/cre/programs/customerservice/index.html
This Article is written by John C Arkin.
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